We at The Health Care Center take your privacy seriously, which is why we share our policy for how we collect, use, share, and protect your personal information. Visitors to our site should be informed about the terms and conditions which apply to use of our website.
This policy applies to hccmedgroup.com and all other web locations under The Health Care Center control.
We collect information about you at several places throughout the site. You will be informed on how this information is collected at that time. You will also have the ability to opt-in to information collection when you enter the site or use a services. Most information is collected in the following instances:
We use your personal information to update you with company news and health updates which are relevant to your needs, and to assist you with time-saving services like paying your bill or accessing our patient portal. Our online Patient Survey is used to evaluate our practitioners and providers. To provide you with better service, we also monitor anonymized traffic patterns with cookies and analytic data which help us improve the use of our website. In these cases, researchers, business analysts, system designers, and others may have access to the data we collect.
The Health Care Center may ask to send you a free email newsletter with health updates and company news. You can unsubscribe from this newsletter at any time.
Email communications that you send to us via the email links and contact us form on our website may be shared with an employee or medical expert that is most able to address your inquiry. Once we have responded to your communication it is discarded or archived, depending on the nature of the inquiry.
The Web server automatically collects the Internet Protocol (IP) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the internet. We may use this information in aggregate form to learn how we can better serve visitors.
We collect information about visitors to our site by using cookies. We use this information to recognize repeat visitors and track a visitor’s path through the site during a visit. We do this to learn how users interact with our website in order to make improvements.
We use the information we collect to:
The Health Insurance Portability and Accountability Act (HIPAA) requires that we protect to our greatest availability the confidentiality of your patient information, and describes the specific instances in which we are allowed and required to share that data as part of the process of providing you medical care. Click here for more information on our Patient Information Policy.
Whether you are visiting our website or are in one of our clinic locations, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. We use a variety of information security measures to protect your online transactions with us.
PMG cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide. You should understand, however, that electronic transmissions via the Internet are not necessarily secure from interception, and so we cannot absolutely guarantee the security or confidentiality of such transmissions.
As an added security precaution, all personal information and/or health-related personal information are kept on servers with firewalls that meet or exceed industry standards to prevent intruders from gaining access. Although we make every reasonable effort to protect personal information and health-related personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet and that hackers or thieves do find ways to thwart security systems.
We will retain your information as long as our account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Except for authorized law enforcement investigations and other valid legal processes, we will not share any personally identifiable information we receive from you with any parties outside of The Health Care Center except insofar as is necessary to provide you with medical care.
We may provide third parties with aggregate statistics about our visitors, traffic patterns, and related site information. These data reflect site-usage patterns gathered during visits to our website but do not contain identifying information about any individual member without the member’s permission.
The Health Care Center works with Web analytics tools hosted by third parties who receive non-identifiable information from your web browser, including the site you came from, your IP address, general geographic location, browser and platform information, and the pages you view within hccmedgroup.com.
We may offer you the opportunity to receive emails from The Health Care Center concerning health care updates and company news as well as personalized emails regarding your treatment. Contact us if at any time you want to opt out of these services.
You may also contact us in writing if you want to remove any personal and/or health-related personal information that has been provided on our website, or if you want to update your information online.
Our site may feature information and services of interest to children 13 and under. Contact information, such as name and email address may be requested. We do not disclose personal or health-related personal information about our 13 or under users.